By making an online payment to COTS, the payer confirms that they have read and accepted these Terms and Conditions, the Privacy Policy, and the Refund Policy. If payment is made on behalf of a student, the payer is responsible for ensuring that the student is aware of the applicable terms.
Fees must be paid only through the payment methods authorized by COTS. The amount payable will be the amount displayed on the official payment page or stated in an official fee communication from COTS. Any payment-gateway, bank, currency-conversion, or other transaction charges will be disclosed where applicable. The payer is responsible for charges not included in the stated institutional fee. A payment is considered complete only when the payment gateway confirms the transaction, and COTS receives or verifies the payment record. Payers should retain the payment confirmation, transaction reference, and receipt for their records. The payer must provide accurate information, including the student’s name, student or application ID (where applicable), email address, and payment details. Incorrect or incomplete information may delay the allocation of a payment.
COTS will provide or make available a receipt or payment confirmation after the transaction has been verified. If a receipt is not received, the payer should contact COTS and provide the transaction reference. Payers should not repeat a payment until the status of the original transaction has been checked. If a transaction is marked as failed, pending, or unsuccessful but the amount has been debited, the payer should contact COTS and/or the payment provider with the transaction details. COTS will verify the transaction and coordinate with the payment provider as appropriate. Duplicate payments will be reviewed under the Refund Policy. Payment of a fee does not by itself guarantee admission, course registration, academic credit, graduation, or certification. These are subject to the applicable admission requirements, academic regulations, and institutional procedures.
Payers must not use the payment facility for unlawful purposes or provide another person’s payment information without authorization. COTS will not ask users to disclose passwords, PINs, or one-time passwords (OTPs) to institutional staff. COTS may revise these terms to reflect changes in institutional procedures, applicable law, or payment-provider requirements. The current version will be made available through the official COTS website or payment page. Changes will not override rights that cannot legally be limited. Questions or concerns about a payment should be directed to the COTS contact listed cots@ptsk.org.in. COTS will review payment-related complaints and respond within a reasonable period. Applicable laws and the jurisdiction of the institution will govern disputes, subject to mandatory legal requirements.
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